Our Hotel Policies

Accommodation rates are subject to a nightly 13% Goods & Services Government Tax (GST), 10% Service Charge, and 2% Reef Recovery Fee. Rates are based on single or double occupancy and are conditional to the prevailing government taxes and fees. The Reef Recovery fee supports the conservancy (gentrification) of the coral reef in front of the hotel and other environmental projects on the island. This fee also applies to all Food & Beverage, Spa, and Retail purchases made at the hotel.

Reservations must be secured by a three nights deposit on confirming a reservation. The remaining balance of the stay is due 14 days prior to arrival. Deposits are applied to any canceled or altered nights of the confirmed reservation, including early departure. Refunds are made only when written notice is received by the hotel no later than 14 days prior to the scheduled arrival date. Other conditions may apply at Festive Season or to other special programs.